Refund Policy
Last updated: 3/25/26
At GlowVeraofficial , your satisfaction means everything to us.
We’re committed to making your experience smooth, supportive, and stress-free.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original condition
- Must be in original packaging
- Proof of purchase is required
For hygiene and safety reasons, certain items may not be eligible for return once used.
Refunds
Once your return is received and inspected, we will notify you of the status.
If approved:
- Your refund will be issued to your original payment method
- Please allow 5–10 business days for the refund to appear
Exchanges
We only replace items if they are:
- Defective
- Damaged upon arrival
If this happens, please contact us within 7 days of delivery.
Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
We recommend using a trackable shipping service to ensure your return is received.
Non-Returnable Items
The following items are not eligible for return:
- Used personal care items
- Final sale items
- Gift cards
Incorrect or Damaged Orders
If your order arrives damaged, defective, or incorrect, please contact us at:Support@GlowVeraofficial.store
Include:
- Your order number
- Photos of the item
We will resolve the issue as quickly as possible 🤍
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card provider
- Then contact us for assistance
At GlowVeraofficial, we’re here to support your self-care journey —
every step of the way.
Thank you for trusting us 🤍